Privacy Policy — kod4d

Introduction

kod4d ("the Platform", "we", "us", "our") operates the online betting and live casino services accessible at https://kod4d.cam. We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform ("you", "User "Player").

This Privacy Policy describes the categories of personal data we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you in respect of your data. This Policy applies to all personal data collected through the kod4d website, player dashboard, payment interfaces, customer support channels, and any other touchpoint through which you interact with us.

By registering an Account on kod4d or continuing to use the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with any provision of this Policy, you must discontinue use of the Platform.

Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

Data We Collect

kod4d collects only the Personal Data that is necessary for the lawful operation of the Platform, the delivery of our services, and compliance with applicable regulatory obligations. The categories of data we collect include:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify the mandatory minimum age of 21years)
• Residential address, including postcode and state (e.g., Kuala Lumpur, Selangor, Penang, Johor)
• Email address and mobile phone number
• Username and encrypted account password
• Nationality and country of residence

3.2 KYC Verification Documents

• Copies of government-issued photo identification (Malaysian MyKad / NRIC, Driver's Licence, or Passport)
• Proof of address documentation (utility bills, bank statements, or official correspondence dated within three months)
• Selfie photographs submitted alongside identity documents
• Payment method ownership verification documents where applicable

3.3 Financial & Transaction Data

• Deposit and withdrawal history, including amounts, timestamps, and payment method references
• Payment method identifiers (e.g., masked GrabPay account, Touch'n Go eWallet reference, FPX bank reference for Maybank, CIMB, Public Bank, or Hong Leong Bank)
• Cryptocurrency wallet addresses associated with transactions (BTC, ETH, USDT, BNB)
• Account balance history and bonus credit records

3.4 Gaming Activity Data

• Betting history, including sport events wagered on, casino games played, and 4D lottery selections
• Session durations, login timestamps, and geographic access indicators
• Responsible gambling tool usage (deposit limits set, self-exclusion requests, cooling-off periods activated)

3.5 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session identifiers, cookie data, and Platform interaction logs

3.6 Communications Data

• Records of support conversations conducted via live chat or email, including content and timestamps
• Complaint submissions and dispute correspondence
• Responses to voluntary surveys or promotional opt-in communications

How We Collect Data

kod4d collects Personal Data through the following channels:

• Directly from you — when you register an Account, complete KYC verification, make deposits or withdrawals, placeagers, contact support, or participate in promotions
• Automatically via the Platform — through cookies, session tokens, server logs, and analytics tools that record your interactions with the Platform as you navigate and use our services
• From third-party service providers — KYC verification partners, payment processors (including GrabPay, Touch 'n Go, DuitNow, and banking institutions operating FPX), fraud detection services, and identity validation bureaus
• From public sources — where necessary to verify information provided by you, we may cross-reference publicly available records or databases

Data Processing & Use

kod4d processes your Personal Data for the following specific purposes:

Legal Basis for Processing

kod4d processes your Personal Data on the following legal grounds, as appropriate to each processing activity:

• Contractual Necessity: Processing that is required to fulfil our obligations under the Terms & Conditions, including account creation, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC verification, AML obligations, and responsible gambling mandates.
• Legitimate Interests: Processing for purposes that serve the legitimate interests of kod4d and our users, including fraud prevention, security monitoring, platform improvement, and internal analytics — where such interests are not overridden by your fundamental rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You retain the right to withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Disclosure

kod4d does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We share your data only in the following circumstances and with the following categories of recipient:

• Payment Processors: Financial service providers including GrabPay, Touch 'n Go eWallet, Boost, DuitNow, FPX banking partners (Maybank, CIMB, Public Bank, Hong Leong Bank), and cryptocurrency processing intermediaries — to the extent necessary to facilitate your transactions.
• KYC & Identity Verification Providers: Third-party service providers engaged to verify identity documents and confirm compliance with age and AML requirements.
• Fraud Prevention Services: Specialist providers engaged to detect, investigate, and prevent fraudulent transactions, account abuse, and money laundering activity.
• IT Infrastructure & Hosting Providers: Cloud and server infrastructure partners who host Platform data under strict data processing agreements with kod4d.
• Legal & Regulatory Authorities: Where required by applicable law, court order, regulatory directive, or in connection with the investigation of suspected criminal activity, we may disclose your data to law enforcement or regulatory bodies without prior notice to you.
• Professional Advisers: Legal counsel, auditors, and compliance consultants where necessary and subject to professional confidentiality obligations.

All third-party Data Processors engaged by kod4d are required to implement appropriate technical and organisational security measures and to process Personal Data solely in accordance with kod4d's documented instructions.

Data Retention

kod4d retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or operational obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of your Account's active status plus a minimum post-closure period as required for regulatory compliance.
• KYC Documentation: Retained for a minimum of five (5) years following Account closure, in compliance with AML regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Support Communication Records: Retained for a minimum of two (2) years for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of your opt-in decision.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised such that it can no longer be associated with any identifiable individual. Where deletion is not immediately technically feasible, data isolated and protected from further active processing pending deletion.

Cookies & Tracking Technologies

kod4d uses cookies and similar tracking technologies to operate the Platform, maintain session continuity, and improve user experience. The categories of cookies we deploy include:

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair Platform functionality, including the ability to log in and maintain an active session. Instructions for managing cookies in major browsers (Chrome, Firefox, Safari, Edge) are available in those browsers' respective help documentation.

Data Security

kod4d implements a layered set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Key security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the kod4d Platform is encrypted using industry-standard TLS protocols.
• Encrypted Data Storage: Sensitive Personal Data — including identity documents and payment information — is stored in encrypted form on secured servers.
• Access Controls: Access to Personal Data within kod4d's systems is strictly role-based. Staff members only access data that is necessary for their specific function.
• Two-Factor Authentication (2FA): Available to all Players for Account login and available to kod4d staff for internal system access.
• Regular Security Audits: Our Platform undergoes periodic security assessments and penetration testing by qualified third-party security professionals.
• Incident Response: In the event of a data breach that presents a risk to your rights and freedoms, kod4d will notify affected individuals and relevant authorities in accordance with applicable law.

User Rights

Subject to applicable law and the specific circumstances of your request, you have the following rights with respect to your Personal Data held by kod4d:

To exercise any of the above rights, please contact us via live chat in your player dashboard or by email at [email protected]. We will respond to all verified data rights requests within thirty (30) calendar days. In some cases, we may require additional identity verification before processing a data rights request.

Minors & Age Restriction

kod4d does not knowingly collect or process Personal Data from individuals under the age of 21. Our Platform is strictly limited to users aged 21 years and above. Age verification is conducted as part of the KYC process, and we reserve the right to require documentary proof of age at any time.

If we become aware that Personal Data has been collected from an individual who is under 21 years of age without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated Account. Any winings accumulated by an underage Account holder will be forfeited.

If you have reason to believe that a minor has created an Account on kod4d, please notify us immediately via the contact channels provided in Section 15of this Policy.

Third-Party Links & Services

The kod4d Platform may integrate with third-party payment services such as GrabPay, Touch 'n Go eWallet, Boost, and DuitNow. When you initiate a transaction through these payment channels, you are subject to those providers' own privacy policies and terms of service in addition to this Policy. kod4d does not control the data practices of third-party payment processors and is not responsible for their privacy or security practices.

Game content on the Platform may be delivered by third-party game studios and software providers. These providers may collect certain technical data (such as session data and game outcome records) as part of their service delivery. Such data collection is conducted under the game providers' own data agreements with kod4d and subject to appropriate contractual protections.

kod4d does not include links to unrelated external websites on this Platform. Where any reference to external information resources is made, users are advised to review the privacy practices of those resources independently.

Amendments to This Policy

kod4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or operational requirements. Material changes to this Policy will be communicated to registered Players via email to the address on file, or via a prominent notice on the Platform, at least seven (7) days prior to the change taking effect, except where an immediate update is required by law or to address a security matter.

The "Last Updated" date at the top of this document reflects the most recent revision. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which kod4d processes your Personal Data, please contact us through the following channels:

For formal data rights requests (access, erasure, portability, rectification), please include your full registered name, the email address associated with your Account, and a clear description of your request. We may require additional identity verification before processing data rights requests.

// Document version: 1.0  ·  Effective: 1 January 2026  ·  Language: English  ·  Platform: kod4d (https://kod4d.cam)